CMS Downs - Testimonials


-This letter is to express our whole-hearted satisfaction with the new carpets which were fitted last week.  The house seems to be transformed.  Everything about the process of getting the carpets was a pleasure and we congratulate you and everyone else on a very professional approach.  The two carpet fitters worked so hard and did an excellent job in a house where most of the effort was devoted to the stairs and awkward corners.  We were most impressed.  So Thank You for all your help and we would not hesitate to choose CMS Downs again.  -

Mr & Mrs Saady, Newbury, Berkshire

  -We had a Ryalux carpet fitted to our two stairs and landing this week to mark the end of a long loft conversion.  The carpet is a joy to look at and walk on (especially in bare feet) and we can't commend highly enough the professionalism of your fitter, Cameron. Thank you. -

Mr Macrae - Woking, Surrey

-Many thanks for another excellent carpet supply and fit, we hope this one will be as good as the first one was, it is a first class job and we would like to send our thanks to Graham for his accurate measurements and arranging the fit exactly as we wanted.

And also the excellent job carried out by fitters Chris & Alex, they do you credit…. we are chuffed to bits, our thanks to you all. -

Mr & Mrs B - Cranleigh, Surrey

-We would like to say how pleased we are with our new carpet and would like to thank you and everyone involved.  We couldn't believe how quickly the two men laid it and what a neat job they did.  It looks really good.-


Mr & Mrs Heaton - Hungerford, Berkshire

- We recently began our research in to the purchase of new carpets for our home. We visited several stores including the usual options, Carpetright who ALWAYS have a sale on and the quality seems a bit average. We went to John Lewis in Kingston Upon Thames who's carpets and service seemed great but when you add it all up, including fitting and underlay it worked out to be extremely expensive, then by chance we stumbled upon CMS Downs in Woking.

CMS Downs are a large independent retailer who I think have 3 or 4 stores. This makes them big enough to be competitive on price when compared to the big companies, and considerably cheaper than the small, independent single shop carpet seller.

The overall service from CMS Downs was very good and the carpet fitters were helpful, polite and did a perfect job of fitting.

Living in Surrey, we found carpet stores really quite limited. Having done a great deal of research we found CMS Downs to be the best option by far. We would highly recommend. -

Mr & Mrs A - Haslemere, Surrey

- We used Downs to supply and fit most of the carpets for our house which had been damaged with a burst water pipe.

Apart from the value for money and special offer savings which were excellent, we found the staff very helpful and the advice offered most useful.

Such was the favourable impression with the company that when we needed to get a new bed we returned to the store and found the same customer commitment.

The advice was again excellent (the bed is VERY comfortable) and they even did a special delivery to match our needed dates.

I would have no hesitation in recommending Downs to anyone. -

Mr H - Winchester, Hampshire

- Just a quick line to say thank you for my lovely new stairs and landing carpet.

The fitter has done a fab job and even suggested leaving an extra bit at the bottom where we intend to put some laminate down.-

Nicky West, Manager - Devere Property Management Ltd

- CMS Supplied and fitted carpets for me in Feb 2010 from their own range and using their own fitters. In Jan this year we suffered extensive damage to ground floor carpets and floorcoverings. The insurers pushed us towards Carpetright, but because of the quality of the original carpets and the craftsmanship of their fitters, we insisted on the mandate going to CMS Downs in Woking. Anyone looking for a friendly but professional company who actually deliver a quality product and carpet fitting service should certainly consider CMS, I would recommend them without hesitation. -

A. George - Woking, Surrey

- We bought our carpets for the whole of our apartment from CMS as we were very impressed by CMS' advice, help and professionalism and the result was fitted quickly and carefully - we would highly recommend them. -

P Lawton - Guildford, Surrey

-I would like to thank you for excellent service when you fitted new vinyl flooring to our bathrooms and cloakroom last month.

The choice of designs and the price charged was very good. The two fitters completed the task in just a few hours, including laying new hardboard over the old floor boards. It was a very professional job. The rooms were left clean and tidy with the edges well sealed.

The improvement in the appearance is most pleasing.

I would certainly recommend your company to friends. -

C Rance - Kingsworthy, Hampshire

-Although now I'm coming up to 60, hopefully the recent re-carpeting of the whole house
will 'see me out?-

Janet Rowland-White, Winchester